This Privacy Notice sets out:
Betway is managed by Betway Limited (hereinafter referred to as Betway). Betway is committed to protecting and respecting your privacy and ensuring your security when you use our Services. This Closure Privacy Notice is to help you understand what we do with your data and how we protect and process it now that we have ceased operations in your location.
We are part of the Super Group (Group), which is listed on the New York Stock Exchange (NYSE: SGHC)
Betway Limited is a data controller based in Malta. Our registered address is: 9 Empire Stadium Street, Gzira, GZR 1300, Malta.
Whilst you were registered with us through to the closure of our operations, we collected personal data from you to support the operating of your account with us. Now that we have ceased operations, we are required by law to retain data in line with regulatory and legislative requirements.
Betway may be required to disclose your information to government authorities, such as the police or gambling regulators, to comply with our legal obligations even though we have ceased operations in your location.
You are a data subject, your personal data belongs to you, so you have rights over your personal data even though our operation has ceased.
These are your fundamental rights:
| Your right to | What does that mean? |
|---|---|
| Access | You can request a copy of your personal data. |
| Rectification | You have the right to easily amend incorrect personal data about yourself. |
| Erasure | You have the right to request "to be forgotten". You can ask us to delete you from our database. |
| Be informedBe informed | You have the right to know whether personal data concerning you is being processed, we do that via this Closure Privacy Notice or when you ask us. |
Please note that some of these rights are not absolute, and requests are subject to any applicable legal requirements, including gambling regulations and other legal reporting or document retention obligations.
You can exercise your data subject rights by reaching out via email to enquiries@betway.com.
If you have any concerns about your rights, don't forget that you always have the right to contact a data protection regulator. Betway is regulated by the Office of Information and the Data Protection Commissioner (IDPC).
Betway is incorporated in Malta and your data is stored within the European Economic Area ("EEA") on our servers. Where we work with third parties, the data we collected from you may have been transferred to, and stored at, a destination outside the EEA or your country of residence such as South Africa. We ensure there are appropriate contractual controls over any data processor or third party that helps us process your data, to ensure that your rights are upheld, and your data is secure.
If we are not legally required to retain your data for a specified period, e.g., under applicable tax, gambling, and Anti Money Laundering (AML) laws, your data will be kept for business purposes in accordance with our internal data retention schedules. Please note that we may be required in certain circumstances to retain your information indefinitely (for example under our responsible gambling and self-exclusion obligations). We will take all necessary steps to ensure that the security of information is maintained for the period of retention.
We have implemented technical, organisational and security measures to ensure your personal information is afforded an adequate level of security protection. For example, where practicable, we employ encryption, pseudonymisation and anonymisation techniques to protect your personal information. Your data will be stored safely and securely until it can be deleted in line with our retention schedules.
If you have any questions regarding your personal data, please contact our Data Protection Officer at DataProtectionOfficer@betway.com.
All other changes to this Closure Privacy Notice are effective as of the stated "Revision date".
Revision date: 2024-08-27 V1.0